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From the Editor

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Health care leadership, quality and safety
Stephen Duckett — Aust Health Rev 2009; 33 (3): 355.

Leadership

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Leadership transformation in Queensland Health
Meagan P Crethar, Jan N Phillips, Paul J Stafford and Stephen J Duckett — Aust Health Rev 2009; 33 (3): 357-364.

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Developing and implementing an action-oriented staff survey: Queensland Health and the "Better Workplaces" initiative
Ceri Jury, M Anthony Machin, Jan Phillips, Hong Eng Goh, Shaney P Olsen and Jeff Patrick — Aust Health Rev 2009; 33 (3): 365-370.

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Actions and results from the Queensland Health “Better Workplaces” staff opinion survey
Ceri Jury, Hong Eng Goh, Shaney P Olsen, Jan Elston and Jan Phillips — Aust Health Rev 2009; 33 (3): 371-376.

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Practising inspired leadership: the use of applied theatre "prophetical" in the Executive Leadership Development Program for Queensland Health
Brad C Haseman, Meagan P Crethar, Jan N Phillips, Paul J Stafford — Aust Health Rev 2009; 33 (3): 377-381.

Quality and Safety Policy

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Patient safety — a balanced measurement framework
John G Wakefield and Christine M Jorm — Aust Health Rev 2009; 33 (3): 382-389.

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Should patient safety be more patient centred?
Christine M Jorm, Nicola Dunbar, Leena Sudano and Joanne F Travaglia — Aust Health Rev 2009; 33 (3): 390-399.

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Using research to make health care safer
Christine M Jorm and Sarah J White — Aust Health Rev 2009; 33 (3): 400-407.

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Statistical process control part 1: a primer for using statistical process control in health care process improvement
Tamara G Chetter — Aust Health Rev 2009; 33 (3): 408-411.

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Statistical process control part 2: using statistical process control to measure process improvement in patient flow
Tamara G Chetter — Aust Health Rev 2009; 33 (3): 412-422.

Quality and Safety Interventions

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Multifaceted guideline implementation strategies improve early identification and management of osteoporosis
Cheryl M Kimber and Karen A Grimmer-Somers — Aust Health Rev 2009; 33 (3): 423-433.

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Standardising practices through form design and education improves insulin management
Fiona B McIver, Charles A Mitchell, Carmel P Finn and Maarten C Kamp — Aust Health Rev 2009; 33 (3): 434-441.

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Evaluating multidisciplinary health care teams: taking the crisis out of CRM
Gigi Sutton — Aust Health Rev 2009; 33 (3): 445-452.

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Digital pen and paper technology is an effective way of capturing variance data when using arthroplasty clinical pathways
Patrick H Derhy, Karen A Bullingham and Andrew J Bryett — Aust Health Rev 2009; 33 (3): 453-460.

Other Topics

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Dementia risk reduction in primary care: what Australian initiatives can teach us
Catherine M Travers, Melinda G Martin-Khan and David C Lie — Aust Health Rev 2009; 33 (3): 461-466.

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Necessity breeds innovation: GPs help prevent an emergency department closure
Riitta L Partanen, Maxine L O'Brien and Diann S Eley — Aust Health Rev 2009; 33 (3): 467-471.

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Self-sufficiency in intern supply: the impact of expanded medical schools, medical places and rural clinical schools in Queensland
Diann S Eley, Jianzhen Zhang and David Wilkinson — Aust Health Rev 2009; 33 (3): 472-477.

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Letter to the Editor: People with an intellectual disability in the discourse of chronic and complex conditions: an invisible group?
HideJane M Tracy — Aust Health Rev 2009; 33 (3): 478.

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Are immigrants at risk of heart disease in Australia? A systematic review
Jayantha Dassanayake, Shyamali C Dharmage, Lyle Gurrin, Vijaya Sundararajan and Warren R Payne — Aust Health Rev 2009; 33 (3): 479-491.

Models of Care

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Editorial
Deborah Yarmo-Roberts — Aust Health Rev 2009; 33 (3): 492-493.

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Medical model for hospital in the home: effects on patient management
Anh Tran and David McD Taylor — Aust Health Rev 2009; 33 (3): 494-501.

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Admission variables predicting short lengths of stay of acutely unwell older patients: relevance to emergency and medical short-stay units
David Basic and Angela Khoo — Aust Health Rev 2009; 33 (3): 502-512.

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Discharge delay in acute care: reasons and determinants of delay in general ward patients
Lixin Ou, Lis Young, Jack Chen, Nancy Santiano, La-Stacey Baramy and Ken Hillman — Aust Health Rev 2009; 33 (3): 513-521.

Reviews

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Book review
Gary Day — Aust Health Rev 2009; 33 (3): 523.