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From the Editors

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A new look for Australian Health Review
Judith Dwyer and Sandra G Leggat — Aust Health Rev 2004; 28 (1): 5-6.

Learning the Hard Way: Quality, Safety and Scandal

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The weakest link?
Kathy Eagar — Aust Health Rev 2004; 28 (1): 7-12.

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Patient safety, ethics and whistleblowing: a nursing response to the events at the Campbelltown and Camden Hospitals
Megan-Jane Johnstone — Aust Health Rev 2004; 28 (1): 13-19.

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What’s wrong with our hospitals?
Lionel L Wilson — Aust Health Rev 2004; 28 (1): 20-25.

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Peer review of adverse events – a perspective on Macarthur
Malcolm Masso — Aust Health Rev 2004; 28 (1): 26-33.

Health Policy and Funding

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Private health insurance and the Pharmaceutical Benefits Scheme: how effective has recent government policy been?
Jeff R J Richardson and Leonie Segal — Aust Health Rev 2004; 28 (1): 34-47.

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Why protect confidentiality in health records? A review of research evidence
Ea Mulligan and Annette Braunack-Mayer — Aust Health Rev 2004; 28 (1): 48-55.

Managing the Workforce

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How empowerment and social support affect Australian nurses’ work stressors
Therese A Joiner and Timothy Bartram — Aust Health Rev 2004; 28 (1): 56-64.

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A survey of workplace bullying in a health sector organisation
Alison Rutherford and Chris Rissel — Aust Health Rev 2004; 28 (1): 65-72.

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Gender differences in senior management decision making in the New England Area Health Service
Donna M Anderson — Aust Health Rev 2004; 28 (1): 73-77.

Improving the Processes of Care

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Reducing utilisation of hospital services by case management: a randomised controlled trial
Antony C T Leung, Daniel C N Yau, Chi-pun Liu, Chak-sum Yeoh, Tak-yi Chui, Iris Chi and Nelson W S Chow — Aust Health Rev 2004; 28 (1): 79-86.

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Delayed discharges from an adult intensive care unit
Teresa Williams and Gavin Leslie — Aust Health Rev 2004; 28 (1): 87-96.

Case Study

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A review of community consultation in the development of a multi purpose service in rural and remote Australia
Angela Durey and Chris Lockhart — Aust Health Rev 2004; 28 (1): 97-104.

Letters to the Editor

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Response: public and private intervention rates in obstetric practice
Brett Shorten and Allison Shorten — Aust Health Rev 2004; 28 (1): 105-106.

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Why it is time to review the role of private health insurance in Australia
Michael Roff
Reply by Leonie Segal — Aust Health Rev 2004; 28 (1): 106-107.

The Hughes Collection

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Retrospective
Allan D Hughes — Aust Health Rev 2004; 28 (1): 110.

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Ideology, change and conflict
Colin Grant — Aust Health Rev 2004; 28 (1): 110-112.

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Towards an outcomes-based system
Allan D Hughes — Aust Health Rev 2004; 28 (1): 113-114.

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Let’s have more equity and justice in rural health services provision
Maureen Gleeson — Aust Health Rev 2004; 28 (1): 115-116.

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Jumping ship
Chris F Richards — Aust Health Rev 2004; 28 (1): 117-118.

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The effects of increased private health insurance: a review of the evidence
Don Hindle and Ian McAuley — Aust Health Rev 2004; 28 (1): 119-138.

For Authors

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Guidelines for Authors
    — Aust Health Rev 2004; 28 (1): 143-144.

New Ideas

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The Australian Safety and Efficacy Register of New Interventional Procedures – Surgical (ASERNIP-S) assesses new surgeries
Guy Maddern — Aust Health Rev 2004; 28 (1): 143-144.